北京星汉未来网络科技有限公司（以下简称“我们”）运营本官网。本政策说明官网浏览、咨询预约及互动体验涉及的信息处理。请在提交信息或使用相关功能前阅读。
一、处理哪些信息及用途
- 咨询、预约演示：处理您主动填写的手机号，以及表单中填写的姓名、邮箱、公司、职位、需求、备注、预约时间，用于联系您、安排演示和回复本次需求。请勿在需求或备注中填写身份证号、健康、金融账户等敏感信息。未同意时，您仍可浏览公开页面或通过电话、邮箱联系我们。
- 网站运行与故障排查：使用浏览器本地存储或会话存储保存语言、界面状态、访客标识和页面访问标识；在相关操作或故障通知中可能包含登录用户名、用户ID、访客标识、页面及连接诊断信息，用于功能运行、服务联系及排查故障。
- 数字人或智能客服：您主动发送的文字、语音及交互上下文会用于生成回答。语音功能需您主动操作并允许麦克风权限；您可以使用文字交流，或在浏览器设置中撤销麦克风权限。请勿在对话中提交敏感信息或未经授权的他人信息。
- 登录和外部产品体验：登录及跳转后的产品服务另有相关规则，请同时阅读对应服务的隐私说明。
二、处理方式与服务提供商
咨询预约信息通过官网消息通知接口发送至飞书，用于工作人员接收和处理请求；通知还可能包含上述用户、访客及页面标识。智能客服依赖相应的语音、模型与通信服务完成请求。我们根据具体功能所需处理相关信息，不应将本次咨询同意扩展为与本次请求无关的营销授权。
三、保存期限与安全
未形成后续合作的咨询预约信息，自最后一次业务联系起保存不超过六个月；处理目的提前实现且无继续保存必要，或您依法提出删除请求时，提前删除或匿名化。形成合作关系的信息按合同履行及法定留存需要处理，不再需要时删除或匿名化。浏览器中的界面偏好及本地标识保留至您清除对应存储或其会话结束（如适用）；清除浏览器存储不会自动删除已提交至飞书的信息，您可通过下列联系方式就已提交的信息提出请求。其他运行、对话及诊断信息仅在实现相应功能和排查问题所必要的最短期限内保存。
四、您的权利与联系方式
您可以就个人信息的查阅、复制、更正、补充、删除、撤回同意以及处理规则说明联系我们：market@galaxy-future.com，电话 0592-3396506。请说明相关提交时间、联系号码或邮箱及具体诉求；我们会在必要范围核实身份并处理。撤回同意不影响撤回前基于同意开展的处理活动。
五、未成年人及政策更新
官网咨询预约面向企业业务联系人。不满十四周岁的未成年人请由监护人联系，不要自行提交个人信息。涉及处理目的、方式、种类等重要变化时，应更新告知并在需要时重新取得同意。
Website Privacy Policy
Updated: November 7, 2026
This website is operated by 北京星汉未来网络科技有限公司 (Galaxy Future). Please read this notice before submitting information or using interactive features.
Information and purposes
For consultations and demos, we process the phone number you submit and any name, email, company, position, requirements, notes or appointment time you enter, to contact you and respond to that request. Do not submit sensitive information or another person's information without authorization. You may browse public pages and contact us by phone or email without accepting the form consent.
Browser storage records language, interface preferences, visitor and page-view identifiers. Operation and diagnostic notifications may include login names, user IDs, visitor identifiers and connection diagnostics. Digital-human and chatbot features process the text, voice and conversation context you send to provide answers. Voice use requires your action and browser microphone permission; you can use text or revoke microphone access in browser settings. Login and external product experiences have their own applicable privacy notices.
Processing and retention
Consultation submissions are delivered through the website notification interface to Feishu for staff to handle, and may include user, visitor and page identifiers. Interactive assistants use relevant voice, model and communication services to respond. Consent for this request should not be extended to unrelated marketing. Inquiries that do not lead to a business relationship are retained for no more than six months after the last business contact, or deleted or anonymized earlier when no longer needed or upon a valid deletion request. Information relating to an established business relationship is retained as needed to perform the contract or meet legal obligations, then deleted or anonymized. Local preferences and identifiers remain until you clear the relevant browser storage or the applicable session ends; clearing browser storage does not delete information already delivered to Feishu. Other operational, conversation and diagnostic information is retained for the shortest period necessary for the corresponding function and troubleshooting.
Your rights and contact
To request access, copies, corrections, deletion, withdrawal of consent or an explanation, contact market@galaxy-future.com or 0592-3396506. Include the approximate submission time and relevant phone number or email, so we can verify the request as necessary. Withdrawal does not affect processing already performed with consent. Business inquiries are intended for business contacts; children under 14 should ask a guardian to contact us. Material processing changes require an updated notice and renewed consent where applicable.